Documentary that follows the stories of several survivors or fatalities and/or their families the most remarkable of which is the thread regarding Lauren Manning who was one of the most severely injured of all. She sustained over 80% burns (most of which were 3rd degree but had as high as 5th degree!) when jet fuel from an elevator shaft exploded outward as she waited in the Lobby. 

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"There's a difference between moving forward and moving on. I've moved forward. I haven't moved on. There's a part of you that will always be that day. In a blink of an eye, I'm back there" - Nancy Suhr